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Comentarios de Santa Claus Hostal / Pensión

Strada Arco San Pietro, 4, Bari, Italia

Ambiente 39%

Limpieza 57%

Instalaciones 47%

Localización 48%

Seguridad 48%

Personal 52%

Valor 45%

Instalaciones

  • Aire acondicionado
  • Desayuno
  • Mapa de la ciudad gratuito
  • Toallas incluidas

Detalles de facturación / Detalles de Salida

Facturación más temprana: 11:00

Salida más tarde: 11:00

Políticas

  • No fumadores
  • IVA incluido

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Ambiente 39%

Limpieza 57%

Instalaciones 47%

Localización 48%

Seguridad 48%

Personal 52%

Valor 45%

Comentarios 1-5

20% Valoración Total
  • Ambiente - 20%
  • Limpieza - 20%
  • Instalaciones - 20%
  • Localización - 20%
  • Seguridad - 20%
  • Personal - 20%
  • Valor - 20%
20% Valoración Total

Anónimo
11 ago 2014

Tipo de viajero:
Con amigos / otros viajeros

Tipo de viaje :
Playa / Tomar el sol , Turismo cultural

Aspectos positivos: Nothing. This was the worse acommodation experience I've ever had. It was so bad, that we claimed the money back, and we didn't even stay.

Aspectos negativos: We arrived at 10:15pm (I called them in the morning to warn them about this). When we arrived, they told us that the check-in of the apartment we booked closed at 10pm so we had to go to another apartment. They took us to a hotel in a completely different location. The receptionist was nasty and we felt he was making fun of us. First, he wanted us to pay more, then, he gave us the key of an apartment somewhere else. We paid, he kept our passports, and we walked to the apartment (5 min walk for the hotel). We managed to get somebody to accompany us. When we arrived, it was already 11pm. We had not even had dinner yet. The man tried the key that the receptionist had given him, but it did not work. The lock was broken. We called the receptionist and he insisted that it had to open. We realized then that the apartment was unlock, and we could enter, but it was a double bed (instead of a triple room as we booked). So the receptionist asked us to go back to the hotel and get the key of another apartment. So we tried, and the other apartment did not open either. The lock was also broken. Since it was so late, we decided they had made enough fun of us. We claimed our money and passports back (it took some minutes, because the guy wanted to convince us that the locks had to work) and we went to find a real hotel around midnight, in Bari, without having even had dinner or a shower (we were coming directly from the beach full of sand and wet swimming suits). The receptionist, was nasty, never said "sorry", didn't make any effort in speaking English (only Italian) even if he could perfectly understand us when we spoke to him in English. He had a cynic smile on his face all the time and seemed to be enjoining it, and he was not helpful or understanding at all. He never gave us any receipt when we paid and that could have costed us extra problems when we claimed the money back. As a summary, Santa Claus can be ok if you get the real "Santa Claus" apartment. If not, they can randomly accommodate you somewhere else and it can really be a nightmare. Don't book with them, if you don't want to play a lotery.

34% Valoración Total
  • Ambiente - 20%
  • Limpieza - 60%
  • Instalaciones - 60%
  • Localización - 20%
  • Seguridad - 20%
  • Personal - 20%
  • Valor - 40%
34% Valoración Total

Anónimo
07 ago 2014

Tipo de viajero:
Con amigos / otros viajeros

Tipo de viaje :
Playa / Tomar el sol , Turismo cultural

Aspectos positivos: If you get the real "Santa Claus" apartment, the it is nice. But you can randomly get another one if they overbook or if you arrive pretty late.

Aspectos negativos: In our first stay in Santa Claus, we got the real apartment (they one we booked), but first, it was in a quarter that, as we were warned, was dangerous in the evening/night. When we arrive there around 5pm, the reception was closed, and there was a paper on the door with a telephone number. So we had to spend extra money in an international call in order to contact them. First, nobody replied. About 15 minutes later we managed to contact them and they came. In addition, the breakfast consist on a packed croissant and instant coffee with boiled water (no milk).

46% Valoración Total
  • Ambiente - 40%
  • Limpieza - 60%
  • Instalaciones - 40%
  • Localización - 40%
  • Seguridad - 40%
  • Personal - 80%
  • Valor - 20%
46% Valoración Total

Anónimo
04 sep 2012

Tipo de viajero:
Viajero independiente

Tipo de viaje :
Turismo cultural

Aspectos positivos: esta cerca del puesrto maritimo pero el check out es a las 10, no puedes dejar la maleta despues de las 4 de la tarde y el barco sale hasta las 8

Aspectos negativos: el espacio es muy reducido

77% Valoración Total
  • Ambiente - 100%
  • Limpieza - 80%
  • Instalaciones - 80%
  • Localización - 60%
  • Seguridad - 80%
  • Personal - 100%
  • Valor - 40%
77% Valoración Total

Anónimo
24 nov 2011

Tipo de viajero:
Viajero independiente

Tipo de viaje :
De mochilero / Año sabático, Visita a una gran ciudad, Turismo cultural

Aspectos positivos: Los sanitarios son nuevos, hablo de arco de san pietro que es donde estuve. El chaval que me atendió me pareció simpático.

Aspectos negativos: La pega es que cierran a las 22 y la primera noche la pasé en el aeropuerto, pero no me la cobró.

54% Valoración Total
  • Ambiente - 20%
  • Limpieza - 100%
  • Instalaciones - 100%
  • Localización - 20%
  • Seguridad - 40%
  • Personal - 40%
  • Valor - 60%
54% Valoración Total

Anónimo
24 jul 2011

Tipo de viajero:
Con amigos / otros viajeros

Tipo de viaje :
De mochilero / Año sabático

Aspectos positivos: La limpieza

Aspectos negativos: Nos hicieron esperar al llegar y estaba lejos de la oficina que es donde ponen que esta situado

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